Services & products
We love to work hard and explore new things that’s why we cover lot of things. Here’s a few of our favourite things to do…

At north, our polar mission is to partner with you, to make your brand and products more valuable through strategy, content, and beautifully crafted design
Services
Whether you are creating or optimising, we provide specialist services to drive sustainable business growth.
Discover
- Qualitative & Quantitative Research
- Persona Development
- Current State Journey Mapping
- Discovery & Roadmap Design Facilitation
- Digital Strategy
- Business Design & Strategy
- Concept Ideation
- Brand & Experience Review
Create
- Experience Vision Design
- Service Blueprint Design
- UX & Interaction Design
- User Research & Testing
- Brand Creation & Vision
- Content Strategy & Design
- Animation & Motion Graphics
- Front End Development
- Digital Brand Guidelines
Optimise
- User Research and A/B Testing
- Conversion Optimisation (CRO)
- Product Roadmap Design
- Product Delivery Team Design
- Customer Experience Review
- Product and Brand Review
- Heuristic & Behavioural Economics
Products
Years of refining, repeating and crafting our process has led us to the creation of 4 key product offerings.

P.I.V.O.T Workshop
The North 5-step P.I.V.O.T workshop has been developed to specifically address the current landscape factors and enable better decisions, at speed. The final output may include one of the following examples.
Outcomes
- A Prioritised backlog
- A strategic delivery roadmap
- A business case
- A transition plan
- A value proposition design
- A phased horizon plan

Design Sprints
An accelerator program that takes your biggest idea from problem definition to a validated solution, in 2 weeks.
Outcomes
-
Validation of some pre-flight research
-
Facilitation of the 5-day session
-
A functioning prototype of the solution
-
An executive report
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Video recordings of the research sessions
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Developer-ready design files

Brand Sprints
The ‘Brand Sprint’ is a highly effective way to bring your internal teams together and create a clear ‘compelling’ brand position – common narrative – and unique visual identity all in 2 weeks.
Outcomes
- Facilitation of the 10-day session
- Opportunity space map
- Brand positioning statement
- Brand values and attributes
- Voice & tone guidance
- Custom brand mark
- Font selection & hierarchy
- A light brand mark style guide

Design Systems
A Design System is a living platform where your design, development, and marketing people can access a standardised set of digital assets. We can support you in building a Design System that accelerates, collaborates, and systemises your processes.
Outcomes
- 30% increase in scrum velocity
- Visual consistency
- An agreed standardised digital brand
- A fully living digital style guide

Haydn Sheehan
CIO & Head of Strategic Projects
Australian Institute of Company Directors
"Other than just great design work, the team was able to effectively communicate with both Marketing and Technology teams to draw and crystallise business objectives and communicate user needs to drive a solution that was a game-changer for AICD. The whole team at North really went above and beyond."

David Breust
Chief Marketing Officer
CA ANZ
"North were a critical part of our team to design and validate a new asset for our members. North did an excellent job of communicating what every step of the design process meant to multiple stakeholders. We will be making sure North is the first choice for future work."

Elizabeth Towler
General Manager, Digital Marketing
ASX
"North quickly understand the brief and also the potential for design to deliver beautiful experiences. North talents are matched by their personable nature and enthusiasm. Their experience is world class and their enviable track record speaks for itself. "

Andrew Walker
Founder
Airseed Technologies
"An amazing experience from start to finish. The team at North really understood AirSeed’s business and corporate/environmental mission which truly enabled them to build an exemplary website that expresses exactly what we do and how we do it. If you need to build an amazing online identity, use North."

Manoj Verghese
Head of Design
Safety Culture
"Everyone was super excited to work with North right from the pitch session and it was a great collaborative experience to say the least. We can proudly go to the rest of the world in confidence now that we have a robust offering that has great design built into every aspect of the experience."

Gary Boyd
Head Of Digital
Pepper Money
"We were very impressed with North’s digital creative skills and approach to working with clients. We required a stretch of the brand and a design that would appeal to investors and stakeholders. North is a great partner, who takes time to understand the brief and commits to deadlines."

Jess Andreatta
Founder & Creative Director
J. Andreatta
"North were a breeze to work with. They clearly understood the brief and aesthetic and executed the website to perfection. Very friendly, professional and creative. I would recommend North to anyone."

Robin Marchant
Chief Marketing Officer
MedicalDirector
"North have been awesome to work with. Incredibly organised, easy to communicate with, responsive with next iterations, and very beautiful work that keeps pushing the boundaries."

Renni Pitkannen
Director
NeverStop
“The team at North Collective blew our minds when it came to company profiling and website build. North took the time to research our industry, set the framework, pushed our boundaries and included us at every step of the way ensuring we got the cutting edge."
Our client partners
We worked with
Our partners are also our friends. We help them to achieve their goals, and they help us to stay sharp.